| Catalyst for quality improvement |
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While
the regular employee survey is primarily a measuring instrument,
the Team Monitor is first and foremost a working and consultation
instrument, a catalyst for improvements. The Team Monitor
fulfils a number of conditions that are essential for actual
improvement. Elsewhere on the website you can read how these
5 success-determining factors
have been integrated into this management tool.
The
Team Monitor can by means of a short questionnaire help
the manager and co-workers to evaluate existing bottlenecks
(and other key issues). The monitor provides very fast feedback
and focuses on concrete action at team or department level.
It helps to gain insight swiftly into effects of improvement
actions and to adjust actions directly wherever appropriate.
See the KLM TD case.
The on-line version of the Team Monitor consists of an electronic survey and a report generator, which shows the results real-time. Click for a demo.
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